It was a very bad experience, I was looking for a cheap way to service and MOT my Vauxhall Corsa 1.2 engine size 2004 model , I booked my car in for servicing with Servicing Stop Ltd and I was quoted Engine Full Service £45 and MOT £35 totalling £80. I thought this was a fantastic offer. Afterwards I went to read their reviews and some customers said they were ripped off so I decided to cancel the booking but since they have got my details, their customer service continually bombarding with calls, persuading me that the negative reviews have been investigated and they are not true reflections of what happened and have been resolved. I was convinced and I rescinded my decision so I went with them. My car was picked up yesterday 30/3/2016 by a supposedly local garage but I later discovered my car was driven away to a garage about 40 miles away leaving a full Tank of petrol left in the car drained to Half tank at delivery. Apart from this, I got a call after 3hours that my car has failed MOT, stating these reasons, 1. The two front tyres =£140, 2. Broken Shocks Rubber Cover = £126, 3. Indicator switch socket is broken = £65, 4. Headlamp Realignment = £20, 5.Rear Shocks defected =£80, also they claimed my car uses a special oil thereby attracting additional charge of £20 totalling £451 + initial £89 = £531.
I was mad hearing this, I insisted they bring back my car, but he claimed since the 2 front tyres failed they cannot bring back my car and said whenever I made up my mind I should call them back hence I was stuck. I tried to ring back but no one answers my call hence I decided to investigate the local garage that picked up my car (MS Motors, Sleaford). I rang the garage and asked about my car MOT details fortunately I was lucky to get it, My car failed based on 3 Faults NOT 5 Faults as Servicing Stop Ltd claimed, These were the quotes from the garage The 2 front tyres =£80, 2. Broken Shocks Rubber Cover = £40.80. Indicator switch socket is broken = £50, plus VAT= £33 totalling = £202.80 compare to £451 claim by Servicing Stop Ltd. Having seen the difference, of £248, I instructed the garage to go ahead and fix my car. Servicing Stop Ltd sent a code and a web link to me to pay online for the Servicing and MOT but not aware that I have spoken to the garage, when I entered the code on the web link, I ended up paying £121 against the initial agreement of £80. My car was delivered today and the car came with a Used Tyre against the agreed brand new tyres, I put up an argument but they wont release my car until I pay the £202.80 initially agreed on the phone, I ended up parting away with my £323.80.
Another Scam to top this, you will never receive a stamped copy of your car service history as stated by them. I have sent several emails to Debora Richard Customer Service Manager demanding for my car to have my service history booklet stamped or issue one to me but nothing was coming forth.
PLEASE DO NOT BOOK YOUR CAR THROUGH THESE GUYS THEY ARE CONMEN! SCAM!!!!!!!!!!!!!!!!!!!!!!
I was mad hearing this, I insisted they bring back my car, but he claimed since the 2 front tyres failed they cannot bring back my car and said whenever I made up my mind I should call them back hence I was stuck. I tried to ring back but no one answers my call hence I decided to investigate the local garage that picked up my car (MS Motors, Sleaford). I rang the garage and asked about my car MOT details fortunately I was lucky to get it, My car failed based on 3 Faults NOT 5 Faults as Servicing Stop Ltd claimed, These were the quotes from the garage The 2 front tyres =£80, 2. Broken Shocks Rubber Cover = £40.80. Indicator switch socket is broken = £50, plus VAT= £33 totalling = £202.80 compare to £451 claim by Servicing Stop Ltd. Having seen the difference, of £248, I instructed the garage to go ahead and fix my car. Servicing Stop Ltd sent a code and a web link to me to pay online for the Servicing and MOT but not aware that I have spoken to the garage, when I entered the code on the web link, I ended up paying £121 against the initial agreement of £80. My car was delivered today and the car came with a Used Tyre against the agreed brand new tyres, I put up an argument but they wont release my car until I pay the £202.80 initially agreed on the phone, I ended up parting away with my £323.80.
Another Scam to top this, you will never receive a stamped copy of your car service history as stated by them. I have sent several emails to Debora Richard Customer Service Manager demanding for my car to have my service history booklet stamped or issue one to me but nothing was coming forth.
PLEASE DO NOT BOOK YOUR CAR THROUGH THESE GUYS THEY ARE CONMEN! SCAM!!!!!!!!!!!!!!!!!!!!!!