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Excess or no excess

Hi all, my wife had an at fault accident last week (she hit a parked car).

There's minimal damage on our car, however there is damage to the 3rd parties car and they have made a claim on their insurance.

I notified the rac (our insurance provider), as the damage is minimal on ours I'd like to handle it privately.

The question is will I pay our excess if we don't claim for the damage to our vehicle. I spoken to 2 representatives of rac, one said yes we would pay it, the other said no you don't pay an excess of not claiming for damage on your own car.

So which is it, any ideas?

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