I broke down on the motorway with 4 children. It was freezing temperature's and the car was completely dead. The man I spoke to on the phone was very patient and helped us to find out where we were. The first RAC man to arrive was really nice and even checked if we had money for hot drinks and blankets. The first tow truck arrived quicker than expected and helped out with over tired and hungry children even being extra patient with my sons learning difficulties. He helped out at the next drop point double checking the next tow truck was arriving as scheduled. Again the next tow truck was lovely too. What was a very long night for a woman and 4 kids in a vulnerable position was certainly dealt with in a very kindly and professional manner and always made to feel safe. Thank you RAC.
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