Very impressed by your member of staff that came to my rescue. I was advised that I could buy a new battery elsewhere cheaper. But when you are stranded, you don't have much choice. Disappointed to find out that I could get one elsewhere with a five year guarantee for under £50, but I was charged £84.95. Also very disappointed by waiting 1 & 1/4 hours, despite being alone & no heating in the car. I was froze. Your staff member I couldn't fault. Thorough, helpful & a asset to your Company.
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