My key snapped in ignition barrel.was told by rac that it would cost me to join.i joined and was told over the phone that a petrol would come and remove broken part of key from ignition then recovery truck would recover vehicle home where i could then use my spare key..after the patrol hammered my steering lock with hammer and chisel he advised me to drill out barrel and contact auto locksmith.. totally wrong advice. The auto locksmith informed me broken key could be removed without any damage.also the rac pulled a wire when trying to release handbrake to enable recovery.I am now left with no car and £849.00 estimate .rac dont want to know.ps we are both disabled and now have to rely on friends and relatives to get to hospital appointments etc..totally disgusted and going to contact media
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