Unhappy Returned a hired van and been send a HUGE Bill
Hi. Im a newbie here. Im hoping someone can help, Ive got into a bit of a mess over a van hire.
I hired a van through Northgate van hire about 6 weeks ago, I scraped a post that left 2 marks on the van, I pointed this out when it was returned, they advised that my deposit would not be returned for the moment.
Ive been chasing them for ages about a receipt for the deposit, Ive had responses but they all basically say its in hand.
Ive finally received a email from them saying they are keeping my deposit of £250.00 and they want another £750.00 of me.
I didn't take out CDW damage on the van.
I'm on a debt managementicon plan, where do I stand with this.
I'm hoping someone can help as I'm down about this.
Thanks
Hi. Im a newbie here. Im hoping someone can help, Ive got into a bit of a mess over a van hire.
I hired a van through Northgate van hire about 6 weeks ago, I scraped a post that left 2 marks on the van, I pointed this out when it was returned, they advised that my deposit would not be returned for the moment.
Ive been chasing them for ages about a receipt for the deposit, Ive had responses but they all basically say its in hand.
Ive finally received a email from them saying they are keeping my deposit of £250.00 and they want another £750.00 of me.
I didn't take out CDW damage on the van.
I'm on a debt managementicon plan, where do I stand with this.
I'm hoping someone can help as I'm down about this.
Thanks